2010-01-04, 23:20
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#2406
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Konto usunięte
Zarejestrowany: 2007-08
Wiadomości: 2 575
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Dot.: Kosmetyki mineralne Everyday Minerals - część IV
niepewność i wahanie moje, no ale... najwyżej proszę anglistki o poprawienie (nie wiem, chyba nie musi być taki bardzo formalny?)
Hello,
I don't even know how to begin this letter. I have some questions but I'm not sure if you don't get offended by them. So maybe it'll be alright if I simply tell you how fantastic you are and why I think so. Correct me if I'm wrong, please.
I guess that as your customer I have a right to ask questions (and any other of your customers has the same right of course). Am I right?
As your customer, I can also expect that you answer my questions, can't I?
What's more, as your customer, I am treated seriously by you and it doesn't matter if I spend just 1$ or 100$ at your shop because respect to the customer doesn't depend on the amount of money they spend. I am not a businesswoman and I'm not into this but I think that it's one of the main business' points. And I hope that you, as such a big and well-known company, share my point of view.
As your customer, I think that I can also hope that you'll be helpful, indulgent, friendly and well-disposed if I have some doubts about your cosmetics, can't I?
And as your customer, I can also hope that you value my intelligence, can't I?
I don't think that for the company which operates basically thanks to the Internet, the power of it is completely unknown. So is it possible that you let customers who are unhappy with your services just change the company in which they buy cosmetics? And is it possible for you not to do a thing to make them feel more happy with YOUR services? Is it possible for you not to care about the customers? And is it possible for you not to care about the fact that this kind of behaviour can make your unhappy customers make anti-advertisement about EDM?
I have just ordered some cosmetics from your website. I know you are busy and have no time to read your customers' letters but if I spend my time and money on buying your cosmetics, you should find some time to read and answer my letter.
I would also like to add that I would be very happy if I could never have mixed feelings about your company. I also dreaming about having my own company and never getting this kind of letter. And the third thing I dream about is to make sure that you can understand what I mean, listen to your customer and never again make the same mistakes .
Edytowane przez c81a2b06a90b0b22eaedbaac3ab80ae1b1771235_65838171ebe9a
Czas edycji: 2010-01-04 o 23:22
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